We Need More & Better Leaders

Ironically, technical competencies are not the most valuable keys to success in light of the massive changes brought on by radical advances in technology, shifting demographics and the rise of competing global players. More than any single skill or means of adaptation that an individual or group will benefit from today is leadership. I think many might share the view that we certainly need more of it. At the center of most of our most fundamental challenges is the illusive stuff of leadership.

Leadership has been defined as a “process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task”. Alan Keith of Genentech exposed that, "Leadership is ultimately about creating a way for people to contribute to making something extraordinary happen." Effective leadership is a series of behaviors based on a belief system that successfully integrates and maximizes available resources within the internal and external environment for the attainment of organizational goals. So why don't we see more of it ?

The gulf of leadership is largely a function of people's fears of failure and need to avoid discomfort and pain. True leadership is founded on a unique combination of humility, drive, curiosity, integrity, emotional intelligence and conviction. In our culture today many see leadership as notoriety, extravagance and hubris, reflecting a poor understanding of what it is. Great leaders are teachers, not doers, and in a world where there is belief that organizational achievement is a reflection of a single individual, teaching isn't as valued.

Mark Sanborn shares an interesting view on the failures of leaders and his 6 warning signs. A brief video clip from one of his lectures on leadership is included above. Leadership is not reflective of a dictator or task master. It is more represented by Deming's 14 points. There are fundamental components of leadership which can be applied to you and your organization which anyone at any level can offer. Want to be more successful during the tidal wave of change ? Try and adopt and reinforce with others you work with the 6 principals outlined below.

1. Knowing and focusing on what is important

2. Understanding each players role

3. Driving out risk aversion and fear as key motivators

4. Being competent in what is done

5. Having integrity by actions not words

6. Really caring about what is done, yourself and others

The Low Cost Model - Disruption in the Fitness Industry

At $20 Billion in annual revenues the US health club industry, like most bricks and mortar centric business models, is coming under increasing financial and market pressures. Rising costs and consumers being offered increasingly low cost alternatives, either via new bricks and mortar models or alternatively with the deployment of digital tools to deliver value at much lower price points, are creating a ripe field for disruption.

Many players in the fitness industry are at great risk and the opportunities for those with vision are enormous. Yesterday I witnessed yet another innovation that speaks to this future learning of Pocket Innovation, watch the demo . This morning when I read Ray Algar's tweet, wherein he shared his recent presentation below, I was only further convinced of the future. Ray is a strategic marketing expert who advises the fitness industry. We share very similar views on the future of the fitness industry. although his presentation does not touch upon the new paradigm of wellness - another topic. Here is an excerpt from his web site:

I was in London last night at a Leisure Property Forum event to present my thoughts on the low-cost (budget) gym trend that is now gaining momentum in the UK. This presentation looks at some of the key 'drivers' of the trend and also case studies the growth of McFit in Germany. My thanks to Niels Gronau, a member of the Deloite Corporate Finance team at Deloitte in Germany, who helped with background data on McFit.

John Treharne, CEO of The Gym Group was also there to discuss the company's strategy. John was fresh from this week's opening of their new Manchester club, which means they now have five clubs open, with Leicester due to open in the first quarter of 2010. The Gym Group has an ambition to open a further 10-15 clubs during 2010.

In all industries the former 4 P's of marketing (price, place, product & promotion) are being replaced, in order, with new value exchanges, the merger of the physical and digital, the experience and engagement. Additionally, by leveraging technologies fewer people can deliver more engagement and greater value. If your fitness organization is not adopting these strategic orientations in its business model you will be in for a rough future. Afterall, why pay a monthly fee to use a treadmill on occassion? This is the question more and more consumers are starting to ask, given all the options available. and what is happneing in the market It is also why cancellations for the industry on an annual basis amount to nearly 40% of the customers.

A Doctrine for Change - To Lessig Again

I was again reading and reviewing Lawrence Lessig's work tonight. The man is so very articulate and his observations so compelling. If you haven't become a student of his work, please take my advice and give it a try here.

At the 2002 Open Source Convention Lessig challenged the audience to get involved in the political process. A tireless advocate for open source, Lessig shared some basic concepts that are a solution to most of the barriers preventing our soceity from overcoming the major challenges of the time. A complete transcript of Lawrence's keynote presentation made on July 24, 2002 is available here. In summation his logical findings were as follows.

Creativity and innovation always builds on the past.  

The past always tries to control the creativity that builds upon it.

Free societies enable the future by limiting this power of the past.

Ours is less and less a free society.

Watch the video from Big Thinkers wherein Lessig explains his views on freedom our culture and creativity.

Prepare for More Augmented Reality

 The combination of the physical and digital world is occuring before our eyes. Its possibilities are as limitless as ones imagination. Increasingly you will see examples of these applications. Be it the GE smart grid promotion or business cards created by Zehnder Communications; both shown in the videos below. This is just the beginning. If you want to learn more, and you should, Kevin Bonsor shares a great article on the topic here. Discover how the integration of digital and physical will increasingly impact our lives.

GE Smart Grid - Augmented Reality from mike geiger on Vimeo.

The Business Card Meets Augmented Reality from Zehnder Communications on Vimeo.

Business Email On Life Support ? Enter Salesforce.com Chatter

Let's face it, email has become an extremely undisciplined form of collaborative communication for organizations. From my own experience I see it every day. It starts with a question or comment, copied among a group, and then spreads, unknowingly, to become a waste of resources and time. What to do ? Well we've all been participating increasingly with social networks and there are a lot of potential there. Its just that organizations using social networks haven't been able to leverage their potential as efficiently as they could be until the advent of tools like salesforce.com's chatter.

Salesforce.com announced at its Dreamforce event in San Francisco this past week something called Chatter, a "collaboration cloud" platform that integrates social network features. Chatter proposed to bring the flexibility and ease of use found in applications such as Facebook to businesses, enabling feeds from business applications, content and users that can be followed, profiled and shared. Salesforce.com plans to begin offering Chatter in 2010. The end of email as the mainstream method of communicative collaboration is approaching.